Aliyah Blog
Moving UP in the World

Married to the American »
« A Referendum About What??

Bezek has alot to learn about Customer Relations

So we were just trying to call someone using our land line. And we received a message saying: “This call cannot be completed because the user has not paid their phone bill”. Adina remarked: “That’s kind of embarassing that the whole world gets told when you don’t pay your phone bill”. So we tried a different number. And then a different number. After the third attempt, we realized that it was us who did not pay our phone bill.

Whoops.

But this isn’t the way it should work. We misplaced the bill last month and forgot to pay it. Not out of malice, but just because we forgot. So instead of just giving us a penalty on next month’s bill, they cut off our outgoing calls. Without ever calling us to find out what was going on (and they have our phone number). And to top it all off, we cannot even dial Bezek using the special 199 number that is suppossed to work from any phone.

Good thing for them that they have a monopoly.

(Sigh…)

This entry was posted on June 8th, 2006 at 14:56 by Yaakov and is filed under Experiences, Israel. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

3 Responses to “Bezek has alot to learn about Customer Relations”

Reuven Says:
June 12th, 2006 at 1:21

From what I’ve heard, Verizon Wireless does about the same. Not that they’re exactly the paragon of Customer Relations…

Eli Says:
June 16th, 2006 at 16:36

Switch to HOT (077) http://www.hot.net.il. They are much cheaper than Bezeq. And your number won’t change if you do have to move.

RWE Says:
June 25th, 2006 at 4:16

The US is not much better.

Leave a Reply

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Your email address will not be shared with anyone nor will it be displayed on screen.


  • Subscribe

    • Posts
    • Comments
    • Newsvine
    • Israel Photos
    • Contact
  • Popular Posts (Last 7 Days)

  • Popular Posts (All Time)

    1. Aliyah Blog
    2. Kosher Toilet Paper
    3. Learning Hebrew Slang
    4. Yad Binyamin
    5. Who are the Palestinians
    6. In-Flight Zmanim
    7. Receiving a US-based Salary in Israel the Right Way
  • Recent Posts

    • Regifting Fail
    • Israel's Right in the 'Disputed' Territories
    • Open Up My Money Please
    • Google Maps Removes Israel
    • North American Olim Huge Boost to Israeli Economy
    • New Israeli Technology to Fix Leaky Water Pipes
    • Why the Israeli Economy is Thriving while the Rest of the World is in Recession
    • Shana Tovah
    • White Out Israel
    • Israel's Arab Cheerleaders and a Hostile White House
  • Archives

    • March 2010
    • December 2009
    • November 2009
    • October 2009
    • September 2009
    • June 2009
    • April 2009
    • March 2009
    • February 2009
    • January 2009
    • December 2008
    • September 2008
    • August 2008
    • July 2008
    • June 2008
    • May 2008
    • April 2008
    • December 2007
    • November 2007
    • October 2007
    • September 2007
    • July 2007
    • June 2007
    • May 2007
    • March 2007
    • February 2007
    • January 2007
    • December 2006
    • November 2006
    • October 2006
    • September 2006
    • August 2006
    • July 2006
    • June 2006
    • May 2006
    • April 2006
    • March 2006
    • February 2006
    • January 2006
    • December 2005
    • November 2005
    • October 2005
    • September 2005
    • August 2005
    • July 2005
    • June 2005
    • May 2005
    • April 2005
    • March 2005
    • February 2005
    • January 2005
    • December 2004
    • November 2004
    • October 2004
  • Categories

    • Commentary (257)
      • Aliyah (68)
      • History (21)
      • Israel (72)
      • Misc (45)
      • News (24)
      • Op-Ed (48)
      • Political (49)
      • Stories (8)
      • Torah (29)
    • Log (151)
      • Advice (10)
      • Communities (12)
      • Experiences (67)
      • Jobs (11)
      • Misc (26)
      • Observations (17)
      • Only in EY (41)
    • Announcements (10)
    • Misc Stuff (11)
  • Links

    • Advice/Support

      • Kumah
      • Nefesh B’Nefesh
      • Tehilla
      • The Jewish Agency
    • Blogs

      • Chopping Wood
      • EllisWeb
      • Hirhurim – Musings
      • Israel Matzav
      • JoeSettler
      • Life in Israel
      • OlehGirl
      • Point of Pinchas
      • Shteig Shtark
      • The Kosher Blog
      • The Muqata
      • Treppenwitz
      • Tzipiyah
      • WestBankBlog
      • yaakov.newsvine.com
    • Employment

      • Computer Jobs in Israel
    • General

      • Aishdas
      • Israel Photos
      • Jacob Richman’s Aliyah Pages
      • JRants
      • Map of Yerushalayim
      • Yad Binyamin
    • News/Politics

      • IMRA – Middle East News and Analysis
      • Jewish World Review
      • Steven Plaut
  • New from the Vine


RSS: Entries | Comments